How to write a customer appreciation card

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Sending a simple thank you letter goes a long way in strengthening strong and long-lasting business relationships. You might write to a hard-working employee that shows dedication and commitment to your business. Or you might write to a loyal customer who continuously repeats purchases with you. Expressing your gratitude in writing makes the recipient feel good. And, by doing so, you nurture continued loyalty to your business.
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Yet, sending the perfect personalized appreciation email has the same impact as thanking your customers personally. So for whom you should express gratitude? What to include in the email? How to make it feel personal?
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It's no easy feat for workers in the service industry to juggle several people's issues at once. So when you have a positive experience, make sure you leave some kind comments to say thank you for the quality service. Maybe you had a business lunch at one of your favorite restaurants, and the employees went out of their way to take care of you and your clients. The hostess seated you right away and took time to answer questions about the daily specials.
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Without customers, you have no business. When you understand this simple fact, every interaction and every business decision revolves around the customer. Customer appreciation is the art of expressing gratitude to customers.
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